Emergency response training is for contract and in-house security officers who protect offices, plants, hospitals, campuses, and other facilities. Security supervisors and site managers who plan emergency procedures also benefit. The 33-minute video, in English, covers emergency planning, facility safety, hazmat incidents, workplace violence, and working with public agencies.

In an emergency, a security officer should first take control of the scene, call 911 when needed, and activate the facility's emergency procedures. Next, the officer should prevent further harm by keeping people away from the danger, guiding evacuations, and gathering information for arriving responders.

Security officers responding to workplace violence should follow site procedures, call police immediately, and avoid unnecessary personal risk. Their priorities are warning others, guiding people to safety or lockdown, and giving arriving officers accurate information. Prevention starts earlier, by reporting threats and controlling facility access.

During a hazardous materials incident, security officers should isolate the area, keep people out, and evacuate as directed while staying upwind. They should notify emergency services and facility responders, then provide Safety Data Sheets and location details. Unless trained and equipped, security officers should not try to stop or clean up a release.

Security officers support police and fire departments by meeting them at the entrance and briefing them on the incident. They also provide keys, floor plans, and access. They also keep roads and entrances clear and control crowds. Once public agencies arrive, security officers follow the incident commander's direction.